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How can GC be so lame?!?

I was in Salt Lake City this week, doing biz for my employers. Since there isn't a music shop worth the name within a 100 miles of where I live, I took the opportunity to go to a GC.
Ya know...it's a huge store, hundreds of git'rs and basses, live gear, kb's, parts, you name it.
So how can a store with so much offer so little? One guy out of eight that new the difference between a full-body and thin-line acoustic...none of the accessories I wanted...an acoustic I'd been dying to try out not even in stock (a brand they're an \"authorized dealer\" for :roll: )...salesmen that don't know the difference between a synth and a controller and a workstation...the \"bouncer\"/door checker guy was so dumb I coulda stuck a Les Paul up my @$$ and walked out by telling him it was hemorrhoids.
I don't know which is worse - GC or eBay?!? :shock:
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Comments

  • LOLLL, Hate to be the fly in the ointment, but I can't imagine having no GC. I love taking a 2 hour lunch break spending 1 1/2 hours just messing around at GC. Go to the \"Great Wall\" and drool over the custom vintage Les Pauls and Strats. Love to stroll into the secured room where the 4,000.00 and up guitars reside. Love to sit down in the acoustic room and play the Taylors and Martins. Love taking an axe into the amp rooms and rocking out with all kinds of different settings on all of the different amps. As far as buying stuff, I have never had a problem. Bought my gnx4 pedalboard two years ago for 370.00 and change. Bought one of my strats (57 vintage Hot Rod) for just under 1400.00 one year ago. Just always had good experiences. Love that axe. Its my main gigging guitar now. As far as recommendations from the staff, I never ask THEM. They're salespeople trying to make a living. I get my recommendations from the cats I sit in with, are in my band or the ones I go to see play and hang with. You also have the internet to do research. If you have a burning question while at GC that must be instantly answered, there should be someone they can get to help you. I never had a problem with that either. I know it sounds like I work there or something, but I don't. Also not trying to stir the sh%$ up, just MHO on having lots of choices when it comes to gear and a great place to burn some time when you have some to burn.

    Peace

    JV
  • At least you had a GC to check out. I don't have anything remotely close to me. It's OK, I just order online at any of the larger music stores and get the stuff delievered to my door. It would be nice to actually try out a guitar before I bought it, but the good retailers like MF have never given me a hazzel if I returned a guitar that was not to my liking. Still, not the same thing as sitting down in a store and playing the guitar before you put out the money. But no big deal for equipment purchases.
  • I don't know man... can't be location.
    Digitech in Big Sandy (lower Salt Lake City) has techs that are musicians.
    You'd think a music store would seek staff with a working knowledge of the products.
  • What's with the dates on the threads here? In my world it is June 20 2008

    Anyways not to stick up for gc, but they did just have a big sell. (and I ain't talking about their monthly flyer delals ) so maybe they haven't restocked? jus' a guess. The gc's around here, atleast at the big one most seem to know what they are talking about. father time has finally givn me the ability to know when someone is full of bs, patronizing me, or actually knows his stuff. So I don't know what's up with the Salt lake personel. Perhaps they are all trying to figure out who their daddy is?

    And the guy was dumb at the check out, ... you don't have have a LP ... why? :P
  • At least you can try before you buy in GC. Considering your latest ebay endevours, I think it's a no brainer.
  • Shredd, I feel your pain.... where i live here in florida I have access to at least 15 music stores both large and small within a 50 mile radius. the large chains like GC and Sam Ash I just cant be bothered with....Lots of gear but no one with a clue if you might have a question. the average age of a employee is about 22, younger than alot of the gear I own! how could they know anything other than the lyric to the latest hip hop single. They seem to be oblivious, and most likely they are. I only go in to check out something i may have seen on the net or in a magazine, and if I want more info I usually find it here on the net, and i almost always end up buying from internet stores, the prices are better and i find CS reps at Mf or Music123 are far more knowlegeable than the mental infants at GC or Sam Ash. i would never ask for a recommendation on a piece of gear at GC, cause they are going to recommend what thier manager wants to push out the door, not what would be best suited to your needs.
    My favorite music stores in my area are the small independantly owned shops where they greet you at the door and the staff knows what they have and how it works. They have to charge a little more for thier gear, but at least they can answer a half way intellegent question. I also find with the small shops in this area that they will haggle with you on price and many times come very close to or beat the price of the major chains.SUPPORT LOCAL BUSINESS. Bigger doesnt always mean better.
    Sorry for going on but this is a touchy subject with me. most of my musician friends have voiced the same opinion to me so we all know where you are coming from.
  • Yeah, GC is pretty lame on the east coast too, at least the ones I've been to. Rarely do you find people who know what's up, and even there their knowledge will be limited to what they read in the brochure, or (if you're lucky) looked up on the web site.

    Gutiars aside, they are trained to know what's \"nice\", what's \"not worth it\", what's \"quality on a budget\", etc. They might remember a few things about it, but that's about all you're going to get.
  • \jimiV\ wrote:
    LOLLL, Love to stroll into the secured room where the 4,000.00 and up guitars reside.


    :shock: I ain't never been in no GC that had a room like that!
  • I'm with 'taus, and 'tuco, et al.
    eBay can be risky, depending on what you're buying, although the deals are often great.
    Chain stores BITE, and I'd never ask for a recommendation or opinion. To me, the value of these stores is simply to go see the thing hands on, 'speshly git'rs.
    I meself do a ton of biz with MF online...not counting that bad summer when they moved their warehouse and went through a inventory software nightmare (that was the summer I bought my 2031a's, and BOY was it a hassle!!! :? ) and once when they just plain sent the wrong item, they've been fine. They even sent me the right item, no shipping asked, and would've taken back the wrong item for credit if I hadn't decided it wasn't worth shipping, and kept it for future use.
    I'd gone into the GC in Salt Lake 'cuz I wanted to play a git'r I was sure they'd have - they're a dealer - and see if I wanted to step up from the one I have to the one I'd seen on MF...but I wanted to actually play it. Plus...when you buy a git'r online, you're not picking it out, which does matter if it's made of wood you can see...
  • Complain complain complain. You have stores with hundreds of guitars!!! I wouldn't care if the salesmen didn't know anything! :cry::cry: The local stores for me are rubbish, and they're apparently the best in Australia :(
  • Complain complain complain. You have stores with hundreds of guitars!!! I wouldn't care if the salesmen didn't know anything! :cry::cry: The local stores for me are rubbish, and they're apparently the best in Australia :(
    'Least you HAVE local stores. If it weren't for Musicians' Friend, I'd have to drive 120 miles just to buy strings. :?
  • GC....Hmmmm...
    They also own Musicians Friend, Music 123, Vintage Guitars.com, and many, many other on-line stores..

    They have basically become the Wal Mart of Guitar Stores.
    They have a new Non-Haggle price policy..(In other words,,\"We aint giving you a discount\"..)..

    They rarely have anything as far as archtops, and every kid and his brother has played every axe in the store. (They ought to sell them as USED gear..)..

    Not to mention their monopolistic collaboration with Gibson. Nobody, in Houston carries Gibson but Guitar Center and Fullers Guitar..(Fullers is a mom and Pop and gives excellent service..)..All other Gibson dealers have had to drop the Gibson product because of GC & Gibson's policies..

    They had a Guitar Contest they sponsored every year but have dropped that as well. Lot's of changes since theire aquisition by Blaine Capitol (Mint Romney), about 9 months ago.. Stick around.. I don't think they'll be around much longer..

    Give me Ebay anyday of the week, over those guys.
  • Once again...TAL \"hit er on the head\"!...


    You younger guys don't know the PAIN we went through in th 70's with elitist gear stores...GC was supposed to be the antidote...meet the new boss, same as the old boss\"!..
  • Once again...TAL \"hit er on the head\"!...
    You younger guys don't know the PAIN we went through in th 70's with elitist gear stores...GC was supposed to be the antidote...meet the new boss, same as the old boss\"!..
    Boy, I sure as heck remember, and I ain't even as old as youse guyz. Well, not as old as 'tal, anyway.... :lol: :P :lol:
  • ...You younger guys don't know the PAIN we went through in th 70's with elitist gear stores...GC was supposed to be the antidote...meet the new boss, same as the old boss\"!..

    I'm old enough to remember the 70's. I knew a guy who worked at a local guitar store that quit his job. They were taking cheap knock-off guitars, filing out the headstock, and replacing the knock-off logo with a Gibson, Fender, etc... logo on the headstock and selling them as originals. He refused to do that. Somehow, with the volume of guitars sold by GC, MF, et. al., I just can't imagine that happening nowadays. You might get a bad guitar, but at least the company logo on the guitar should match the guitar and their quality with today's manufacturing should be pretty good. But I don't have any great insight in that area. I just can't imagine GC, MF, or the other sellers swapping logos on a guitar to raise their profit. Ebay, on the other hand, is full of fake guitars from what I have read on some different web site reviews/comments. I know some of you have had great luck on eBay, but I have heard of others getting ripped off. Buyer beware as in every thing else.
  • GC....Hmmmm...
    every kid and his brother has played every axe in the store. (They ought to sell them as USED gear..)...

    Ain't that the Truth! :(
  • \gtaus\ wrote:
    They were taking cheap knock-off guitars, filing out the headstock, and replacing the knock-off logo with a Gibson, Fender, etc... logo on the headstock and selling them as originals.
    That is HORRIBLE. :evil:
    And I've heard about the ebay sellers who do that...apparently, you can get Les Paul knock-offs made in Asia somewhere that're so accurate only an expert can tell the difference. Or a git'rist, I s'pose... :roll:
  • Do what I did guys.... if your tired of the same old lame axes they crank out day after day (mostly from china) Make your own axe! Or better yet... have me make one for you...then you get exactly what you want. :D And you don't have to deal with the chain stores and their mental giants either!
  • Luthier work has been in my blood as long as guitar playing.
    I rebuilt the first guitar I bought. I've rebuilt or modified guitars, mainly doing some inlay work, or neck rebuilding, but never built a whole guitar.
    If I ever come across an Ibanez 5pc Wizard Prestige neck with maple fretboard..I would build a guitar around that. That neck is fantastic.
    I keep a search going on eBay...but haven't found the neck yet.
  • yeah im no fan of gc. my second guitar was a jackson dinky i got for christmas when i just got into guitar. it was around 200 and the only present i was gon get. since i knew absolutely nothing they sold me it with only the bridge pickup working. i spent alot of time and money on that guitar and finally sold it to my friends recently. its like dave mustaine said: \"music buisness used to be two words, now we have the music and we have the buisness\" they hire salesmen there who would never go on break and start jammin like they will all day at my local music store. i only use em for online pricing to get an idea before i head off to the local shop. also most of the tech stuff i get from guitar center since the local store wont have it isnt even in the guitar section of the store so i gotta get ready for a 2 hour game of follow the leader as this employee brings me everywhere in the store to finally find a portable guitar amp in the back shelf on the rap/keyboard section of the store. they are every way similar to a walmart as you could imagine, except their greeter is there acting like airport security
  • I buy locally when I can, and if they can compete on the price. I think MF has gone downhill lately in both service and support. I have had some shipments delayed due to their not acting on the order (5 days stuck in packing) and another order where they sent me broken junk instead of the new product I had ordered. They did give me a $20 credit on that mess up as well as a full refund. So lately I have not had much luck with MF. Still, they carry so much more than my local shop can, so I am still getting stuff from MF (or the other online guitar websites). However, I now use their website(s) more and more just as a reference for price comparison and ask the local store if they can either match the price or come close. When the local guys can compete, they get my business. If they offer me some good advice, they get my business even if it costs me a bit more than MF. Saving dollars on a purchase is great, but good advice saves even more money than the original purchase difference.

    By the way, the nearest GC for me is 4.5 hours by car. So I envy you guys who have the good fortune to even complain about those mega guitar shops in your shopping area.
  • I've had a difficult time coming up with anything to buy, for far too long now. My GAS has progressed to advanced and terminal stages. Last year I bought some picks. I even bought 10x's more than I needed, and threw in a string winder, I never use.

    (pathetic whimper) cof-cof-cof ...I'm ...cof-cof ....I'm d-y-i-n' Bro's...
    I think I could use a polish cloth...maybe another cord...yeah...a cord.

    (mind wanders) (begins playing with stapler) :oops:
  • hey i finaly got a sum of money (around $300) and decided to check out the music stores (i.e. guitar center) and my opinion in them stays as i wrote it, didnt even get asked if i needed anything, dont they work on commision? anyway im thinking of hitting ebay to buy a guitar i already own. anybody done this before and have any cautions? i only disaprove of online shopping since you cant try the product but i know how this guitar works and am confident i could fix bad action or faulty wiring. also ebay is dirt cheap, like an online rumage sale. very tempting
  • I do.
    When you shop on ebay, remember that it's caveat emptor, buyer beware. You have to be REALLLLY careful about what you buy and who you buy it from. The most important thing to remember is to NOT get \"bidders' fever\", where you decide that you MUST have a certain item.
    Just remember that there's oodles of that git'r around...it's not like you're trying to buy a '52 strat or a '57 GoldTop.
    Of even greater importance is the seller's feedback. Don't just look at the number; READ IT. You'll get a good idea of what the person is like to deal with.
    Also important is whether the person is a musician, or is just selling the git'r as a commodity. Be especailly cautious of pawn shops, who list on ebay often.
    And INSIST on very detailed photos. A crappy - or even so-so - photo can conceal a lot.

    I tell you all this as one who, despite being an ebay veteran of 10 years, got burned - no, SMOKED - on a Peavey bass. http://www.guitarworkstation.com/forum/viewtopic.php?t=7727.
  • \Manitou\ wrote:
    I've had a difficult time coming up with anything to buy, for far too long now. My GAS has progressed to advanced and terminal stages. Last year I bought some picks. I even bought 10x's more than I needed, and threw in a string winder, I never use.

    (pathetic whimper) cof-cof-cof ...I'm ...cof-cof ....I'm d-y-i-n' Bro's...

    I think I could use a polish cloth...maybe another cord...yeah...a cord.

    (mind wanders) (begins playing with stapler) :oops:
    :lol::lol:
    I'm suffering the same illness. I have approximtely 214 instrument cords; yet I was ready to buy a new git'r cord - with a 90 degree plug at one end - for no other reason that my 'binez has an output jack on the front instead of the edge.
    Please...\"help me...help me be human...\"
  • I feel lucky about the GC here in Kansas City after reading this thread. Every person I've talked to that worked there was a musician or had technical knowledge of music gear. All my questions were answered with confidence and reliability.

    There are a few things I don't like. It seems every guitar I pick up off their wall is not set up or tuned at all. It seems like they just take it out of the box and slap it up.

    There is another music store here that is much smaller (Guitar Source). Much better service and all the guitars are in tune and set up to play.

    Better prices at one, better service at the other.
  • I feel lucky about the GC here in Kansas City after reading this thread. Every person I've talked to that worked there was a musician or had technical knowledge of music gear. All my questions were answered with confidence and reliability
    .

    Same here, I pass by three of em on my way home from work each night; Hollywood store, Sherman Oaks store and the Northridg store.
    There are a few things I don't like. It seems every guitar I pick up off their wall is not set up or tuned at all. It seems like they just take it out of the box and slap it up.

    There are too many guitars on the walls at the GC stores I frequent to keep everything in tune at all times. What I do is simply take the axe over to the keyboard section and get the middle A off the kB - then tune, takes no time at all.
    There is another music store here that is much smaller (Guitar Source). Much better service and all the guitars are in tune and set up to play.

    I think I may have said this before somewhere around here, but I'm not really interested in what the GC sales guys say anyway (unless I need to know what they have in stock, or what the bottom line is on an item). If I want an opinion on stuff, I ask the musicians I play with or I research it online or in discussion forums, like this one, or I try the stuff out myself. Another good technique is to ask someone at your local music store whose opinion you trust. I have a local store where I get all of my small stuff like picks, strings, guitar and mic stands etc., One of the guys there is a gigging guitarist and I run questions by him all of the time cause I know he knows what he's talking about - like you guys here. So, it really doesn't bother me about the GC dudes, they're just trying to make a living like the rest of us.

    JV
  • Okay so here's my G.C. story. I'm getting new windows put in my music room in a couple of weeks and am moving my guitars upstairs. As my Firebird hasn't been in it's old SKB case for a couple of years, Of course I opened it up to find the foam all rotted out. To be expected for a 20 year old case. So I thought maybe I would get a new one since they are alot better now and actually have enough space for the peghead. GC online has an SKB for Firebirds and Explorers so I call the local GC just on the slight chance they would have one in stock. They answer the phone and I ask, Do you have the SKB case in stock that fits a Firebird? (Your gonna love this) They reply, You wanna by a car?
    I said no thanks, I'll order it online.
    Even my wife almost fell out of her chair in laughter.
    They're so lame because they can be.
  • \jamminmj\ wrote:
    so I call the local GC just on the slight chance they would have one in stock. They answer the phone and I ask, Do you have the SKB case in stock that fits a Firebird? (Your gonna love this) They reply, You wanna by a car?
    I'd be laughing too, if it wasn't so horrifying.
    When you ask for stands, does he ask you \"why do you wanna sit up there??\"
  • Maybe I should call the Pontiac dealer and tell them where they can find a Salesman. Doe's SKB make a case that fits a Pontiac? I bet a flight case would be reeeeeeal exspensive.
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