cakewalk encoder makes me want to kick something

WOGS858

I made the mistake of buying the full version of it and it will not work---I have been in communication with tech support for three days with no luck---anyone else have the same experiennce?
hrrrgh :evil:

Dobb

You mean the vst wrapper? or the mp3 converter?

WOGS858

the mp3 converter

Dobb

Hey,

I was choked at having to pay for the vst wrapper so I use dBpoweramp for an encoder 'cause it works and it's 8) free 8)

http://www.dbpoweramp.com/dmc.htm

Peace,
Dobb.

WOGS858

thanks dobb
it looks like a 30 day trial too?

what is a vst wrapper?

thank you

Dobb

WOG,

Yeah I'm sorry, not totally free. PTP needs a vst \"wrapper\" in order to use vst plug ins within PTP. I think it only recognizes dxi's with out the cakewalk vst adapter.

Dobb.

P.S. How is their customer service?

insideout

My favorite tooth,

If you're only trying to convert from PTP to mp3, CWENC is totally free, overwrites the garbage program that came with PTP, and works like a charm. I use dbpoweramp to convert music files from m4a to mp3 etc, but I have never tried it with PTP. There's a thread on here somewhere that G3456 posted a link for CWENC - sorry I don't have time to look for it now - I'm supposed to be working :oops:

iliace

http://cwenc.sourceforge.net/

GNX Jammer

I've always used MusicMatch JukeBox to convert/manage my MP3's.

Ok, so the full version isn't completely \"free\", but the $20 fee also includes lifetime free upgrades every time they release a new version...

Best $20 I've ever spent when it comes to managing my music library.

philflood

I like iTunes for a free mp3 encoder.

Atkins

i use blade enc or when ripping my audio it's the free version of music match... i organize my own music on my hard drive

WOGS858

THANKS GUYS FOR YOUR HELP

It too bad that I just paid the money for thier encoder(last week)

cakewalk doesn't want to help me after tryin for four days to fix the friggin encoder. It's asking for a serial # WHEN i INSTALL IT AND THEY HAVEN'T BEEN ABLE TO GIVE IT---GRRRRRRRR
they told me to call digitech
I told them I want my money back

we'll see what happens

you guys ROCK

iliace

If you paid by credit card, I would call your issuing bank, not Digitech. And tell Cakewalk that you intend to do that, they might change their tone of voice right quick.

From what I've heard other people say of Cakewalk customer service, they are pretty helpful, so I find your story surprising.

WOGS858

well let me say that they have been helpful but no fix as of yet so I think they gave up OR they think the prob is with ptp.

we exchanged emails for four days---which I think sucks because If they had phone tech support we'd be done in a half hour.

I don't know but I'm a little bummed---yeah I could use the free encoder and I may just do that when I get my money back

IO thanx but you better GET BACK TO WORK