Contrio wall controller problems after upgrading to 1.95.1
HARMAN_Jerome_King
BSS technical support
After installing HiQnet Audio Architect 1.95 a firmware update of the Soundweb London hardware and Contrio Wall Controllers will be required to go online.
Audio Architect will attempt to update the Contrio wall controllers with firmware version 1.2.9.
If the update process does not complete and the progress bar stops at 99% then reboot the wall controller and use the utility included in the AA 1.95.1 installation to load v1.2.9 firmware.
The utility is found in the folder C:\\Program Files\\Harman Pro\\Audio Architect 1.95\\Tools\\Wall Controller Updater.exe
If you have any questions please contact your local BSS Audio distributor or technical support.
Audio Architect will attempt to update the Contrio wall controllers with firmware version 1.2.9.
If the update process does not complete and the progress bar stops at 99% then reboot the wall controller and use the utility included in the AA 1.95.1 installation to load v1.2.9 firmware.
The utility is found in the folder C:\\Program Files\\Harman Pro\\Audio Architect 1.95\\Tools\\Wall Controller Updater.exe
If you have any questions please contact your local BSS Audio distributor or technical support.