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Fatal Error on BLU-806 and Some other devices.

Albert_KoAlbert_Ko
in BSS General Discussion

We have some BLU-806 at a system.
Someday, I see the "Fatal error:04" on Lcd window at a BLU-806.
I turned off and on the issued Device, and it was good working.
and some month later, It appeared at another device. and I turned off and on. it worked well.
I see that message three or four times a year.
so I discomfort with that system. because I do not know why that message come out.

anyone know why Fatal error:04 displayed.

I wait for your reply.

thanks, everyone.

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Comments

  • HARMAN_RobHARMAN_Rob Sr. Manager, Professional Services Group

    Hi & welcome! If you don't get any answers on the forum, I'd recommend a quick call to HARMAN Pro Tech Support.

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  • JMDAssocJMDAssoc

    You're not alone. We have the same thing happen on our Blu160. It's a network overflow error, but I have not found any solution for it yet. Restarting always clears it, but it is not convenient to restart the equipment when the facility is in the middle of operations.

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