MAtrix with module AMX

Denis

Hi

I install the AMX matrix module and on my TP I get only two buttons room menu and keypads locked/unlocked. Whwn I press Room menu, the menu page go down but there is no button on it.

Somebody can help me on that?

iainshaw

Seen similar behaviour on the Tango

We encountered this when we were testing the Tango for the first time

A couple of things to check

You have got the correct version of the module for the version of Matrix audio you have - I believe there are communication differences between models. The symptoms you describe sound like no communication between the device and the master.

Pinouts on the 232 cable - if in doubt make a up a good new cable with only the pins you want connected.

With that done we still had to reboot the Tango, the master and the panel

Denis

iainshaw

I noticed as I have omly one buton (of two) works, it's keypad lucked/ unlocked
That mean in therory as the communication has done...

iainshaw

I wouldn't assume you've got communication if you've got faulty communication