IR File: Transfer Aborted - Incompatible Version.

Petar

I must replace a NI-3000 with a NI-3100..

So I dumped the code in the NI-3100 but only one IR file won't be transferd and gives the following error:
Transfer Aborted - Incompatible Version.

A other IR file gives no problems.

I use the latest version of Netlinx studio

Who can help me?

AMXJeff

Did you try to call Tech Support?

Petar

Nope... maybe I can give it try to call

Petar

Whehe.. I've tryed to call the tech support... only from abroad it is not possible to make a choice in menu :') So, i keep staying in the rotation thing :P

Can somebody give me the direction phonenumber for the AMX Tech support desk?


======================
The solution:

Proper device mapping is the solution

AMXJeff

800.932.6993

bogdandr

how did you solve the issue with ir loading?

i can wait until tomorrow to call amx : )


thanks

ericmedley

bogdandr wrote: »

how did you solve the issue with ir loading?

thanks

The device mapping is what he referred to. If improperly mapped he might have been trying to upload to a relay or rs232 port or something. (which is, of douse, the wrong format)

DHawthorne

There shouldn't be a mapping issue from a 3000 to a 3100, they have the same ports. I'd be more inclined to suspect a corrupt IR file.