NI700 problem - file transfers

annuello

Gday all,

I've just received my first NI700 with a few hours to get it working with a slave Axcent3. All is fine on the slave setup - the Axcent3 devices are appearing on the NI700 device tree.

I was able to compile & transfer a test program, then my real program to the NI700. However, after a while I can no longer transfer any files (or firmware) to the NI700. What a pain! I keep receiving the following message:
"Transfer aborted - Error opening file on Master. Requested file does not exist or is invalid."

I've only worked with v2 (non-Duet) masters to date, but the NI700 came with v3.12.335. I don't know if that is contributing to my issue. I tried to update the firmware (to the latest of both v2 & v3), but got the same error message.

I initially turned on system security, but when the transfer errors started I turned off the security. Made no difference.

It also made no difference as to whether I had the Axcent3 plugged in or not.

Any clues? I'm using NLS 2.3. Time for me to get some sleep...

Roger McLean.

Joe Hebert

I can?t explain your error so I can only offer a couple of suggestions if you haven?t tried these already. Telnet into the master and do a clean disk and/or format disk. Or you can try disabling the current program by flipping up dip switch 1, rebooting, and then see if you can transfer.

cwpartridge

Try the 'format disk' command. This does a 'clean disk' command and also reformats the file system on the unit.

ericmedley

Perhaps you might also want to reload the firmware. That could have gotten bricked.

Just a thought.
ejm

annuello

I had already tried the PRD switch to disable the program, but still had no luck with the transfer.

The 'format disk' command did the trick. Afterwards, I could then reload my program okay. Thanks for the help everyone.

Roger McLean

dthorson

Still not working

I'm having the same problem with an NXC-ME260, v2.10.85.

When downloading source or firmware, I get the message "Requested file does not exist or is invalid."

I have tried all the above, including rolling back to studio 2.1 and using a different PC.

Has anyone else have any success fixing the problem, aside from replacing the master.

yuri

annuello wrote:

I had already tried the PRD switch to disable the program, but still had no luck with the transfer.

The 'format disk' command did the trick. Afterwards, I could then reload my program okay. Thanks for the help everyone.

Roger McLean

I also had your problem with some NI-700's.
clean disk fixed it for me, but then after some transfer it would brick again. Loading the newest firmware really helped fix the problem

dthorson

I wish I could do that but I get the error when I try and load the frimware too.

I guess this one will have to go back to AMX?

Thanks.