Trouble with Pro Tracks PLUS, please help.
Hello. I have installed pro tracks plus (for my GNX4) and when It opened is wants me to pick \"outputs\". I can't hear anything and its because I have not picked outputs.
I dont what outputs to pick or what else to do. The pro tracks plus website sucks.
it doesnt help at all and the phone number is always busy. If someone can just type out for me what they did to set up this software to get it working with the GNX4, It would be extremely appreciated.
Thank you very much in advance.
I dont what outputs to pick or what else to do. The pro tracks plus website sucks.
it doesnt help at all and the phone number is always busy. If someone can just type out for me what they did to set up this software to get it working with the GNX4, It would be extremely appreciated.
Thank you very much in advance.
Comments
Annnnyway. I think the problem is in your s/ware's \"setup\", in which case you'd go to PTP's \"options\" dialog box, or whatever they call it.
The other place you can look is in your computer's sound setup dialog, which would be in your Control Panel. I think you can select input/outtputs there too.
I don't imagine it'd hurt to consult your PTP manual/help file, either...
If you want to hear out of your computer speakers choose your computers sound card. That's what I do and sometimes I use the ear phones out of the puter.
If you want to hear thru your gnx you will have to use the gnx as your sound card. There is a sticky I believe in the gnx4 general area.. describing how to do that..
But I think you have to ..click on your puter control panel then go to sounds and audio an assign the gnx as your sound card.. Also I think you have to have the usb button on so the computer will see the gnx... Then all sound will go thru the gnx. If this is what your looking for hope it works for ya.
I was jus' messing with PT last night fist time in a long time and those are what cleared up some no sound issues for me!
Good Luck mate!
Pro Tracks> Options> Audio:
Set the audio drivers tab OUTPUT options to either- Digitech USB1-2 and Digitech USB3-4
or for your sound card in your computer// other audio interface, select that device in the I/O dialog box. for ex, Realtek or some other internal hardware for your pc sound may be listed there.
See this link for a guide and complete overview of PTP:
http://mfxsupermodels.com/MFXNEW806/RECORDINGz.html
Anyway, I tried what Guitar3456 suggested and I still cant get sound. Basically the problem is I cant hear anything from any source.
I just want to use the drum pattern creator. But I can't of course use it if there is no sound. I guess my suggestion to Digitech is this: Use real software for your next hardware release.
If anyone can jot down how they got there software working with there computer, It would be very much appreciated.
By the way, I have a 5.1 surround sound card, in which I had to disable the motherboards onboard sound. My sound comes from a PCI 5.1 surround sound card. If anyone needs info about my config, please ask. I really want to figure this out.
Like I said, I just want to use the drum pattern creator. :roll:
Thanks again.
And yes, the manual can be somewhat useless, once you've learned your way around the thing. But it's a good reference for when you're getting going...
Are you using ASIO ?
Drum pattern creating has to involve both the settings in the OPTION tab but you also have to assign the midi track in the Pro Tracks Daw.
Have you tried this tutorial?
http://www.guitarworkstation.com/Tutorial7/tutorial07.htm
First, you will need the drums cwp files from the FLASH Version of tutorial 7. Scroll through the tutorial and you will see a link for those specific files.
When using the GNX4 as the audio interface with PTP, you have to have Digitech USB outputs selected in the track properties pane for drum machine to be active.
Its just this one program that wont produce sound at all. I didnt buy the gnx4 to dilly dally around. I bought it to create.....and so far creating with this software has proven to be a task among tasks....X-edit works fine so creating my \"sound\" is done. I need pro tracks to work now....
I sure wish pro tracks website was a bit more helpful. It is the worse commerce website I have ever seen. No forum, no 800 support, no live support option. Nothing except a FAQ that answers less than 10 questions... :roll:
I still appreciate people trying to help and if anyone can figure this out, I would be in your debt.
I finally got through to the pro tracks plus phone number. Only took 541904868546857861450456486245 redial attempts due to busy line...
Anyway, guy told me to try updating the GNX4 from 1.3 to 1.4
And now it works!!!
I get sound from the software out of my amp. I wanted to get the sound through my PC speakers but this is good enough. It works and Im happy for the most part. And I may also add I had to install the ASIO drivers that I didn't have for some reason.
Who'd of thought a simple firmware update would solve such a seemingly tough problem. Well anyway, Thanks for everybodys attempts to help me. I appreciate it a lot.
The guy on the phone asked me if I was pulling my hair out over this problem (before it was fixed) and I said \"No, I'm bald, I dont have hair to pull out, I just to resort to a mindless verbal assault on everything computer related\". He started laughing, as did I...for a little.
Anyway, cheers to everyone who cared enough to post. Kind regards and thanks again.
Ptp drum creator last I knew wouldn't work with vista! No drivers for it.
Sorry didn't think to ask about that.
Would this be for newer pc's?
Most of the issues have been remedied using ASIO drivers either the ones at Digitech software support or ASIO4all drivers which are more generic in the application. Some even prefer the asio4all drivers since they can control various levels of latency and in some cases have better performance.
Rawb- IIRC the driver support for the drum creator is not really a driver issue but more in having the .cwp and .map files for the drum mapping. Other Vista issues were solved with the Svc Pack 1 update.
To get the sound through your PC speakers you have to assign the AUDIO output in PTP, Sonar etc to the correct outputs. If you select Digitech USB 1-2 it will route the sound via the GNX4. If you chose Realtek or the sound card (internal sound) of your pc, that will also be listed in the OPTIONS/ Audio dialog setup. Keep in mind, once you have changed the audio options you will have to close PTP and restart the program.
The bigger differences will be in the operation itself. Sometimes the GNX4 can give better results with lower latency than that of an internal sound card (mobo sound). YMMV on that one. Some users even route their monitors off the XLR of the GNX4 as the GNX4 is used as the audio interface.
Thanks for the info.
I haven't used my vista system in a year. That's why I was wondering if the 1.4 solved all that. As you said ... good info to know!
1.4 is still in a beta? Why am waiting for others to debug it. Me an beta ver. don't get along at all! :roll:
When it comes down to it, they have to compile the information and see what is required for what fix. Operating system and PC hardware has no doubt changed faster and more times around than has the GNX hardware or editor, pro tracks etc.
I know guys at Cakewalk forum with Sonar 8 using new i7 based pc hardware and having issues. Only a few have an i7 processor so CW guys said they will handle their problems individually. The rest on V SP1 or XP are running fine. Introducing a fix for one could potentially be a problem for others.
Where Digitech or any hardware provider is concerned, they have to be cautious that one remedy in a few cases, does not create more issues for others. Just ask the guys at M-Audio. Then ask the same guys at CW tech support.. first thing they will ask is \"what hardware are you using for an interface\" and link you to that maker's website for some svc update or beta fix for specific OS, or compiled data regarding hardware choices.
It was a different story years ago when you had a hardware device that did one thing and bugs reported created a need for an eprom update. With so many versions of PC's, and changes in OS's, USB, Firewire and other things it becomes more complex and more times than not, is isolated cases of hardware communication failure. Those again are end user related and many have been from corrupted installs, or fragmented, virus laiden HDDs and the end user installs a program.. it gets crazy!
Yes, Im running windows vista ultimate edition 32 bit. I updated the gnx4 and installed asio drivers and now everything works.
I read too a while back that with vista no drivers are required, but I guess that has changed...or maybe \"no drivers\" depends on what version of vista...who knows.
microsoft is so trivial.