Having trouble with Extron crosspoint 300 swicther duet module

ajay thomas
ajay thomas Junior Member
in AMX Technical Discussion
Hi Friends,

I m having trouble programming the Extron crosspoint 300.At first i tried my own code doing the normal send string commands 1*1! ,2*1! etc .But there is no effect on the crosspoint.After many tries,i gave up and decided to download the extron crosspoint 300 Duet module from AMX website.When i press the button on the touch panel only the input and output buttons blink ,no led activity on Rx and Tx.Maybe i m not loading the duet module correctly or there is something else im doing wrong.

Thanks and Regards
Ajay
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Comments

  • ajay thomas
    ajay thomas Junior Member
    I was reading in the AMX forums that it is better to update the Ni 3100 firmware to latest version.So maybe this could be the reason the extron crosspoint duet module was not working.The AMX Ni3100 was purchased 4 years ago

    What are the firmware updates i have to do ?
    1.Ni Series Duet master firmware
    2.Ni Series device firmware
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  • ericmedley
    ericmedley Senior Member - 3709 Posts
    Post some code and we'll see if we can help.
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  • John Nagy
    John Nagy CineTouch Product Manager
    And remember the simplest issue is the most likely. Before suspecting DUET module/firmware conflicts, especially since your own simple commands didn't seem to work, look at BAUD and CABLE issues. Are you using straight through or crossover? Do you know? Try another.

    Find out if you can make the Extron switch using your cable attached to your PC and sending from hyperterminal or from something better like HEXCOMTOOL. If you can't make it switch from a keyboard, DUET modules can't fix it.
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  • vining
    vining X Member
    John Nagy wrote: »
    And remember the simplest issue is the most likely. Before suspecting DUET module/firmware conflicts, especially since your own simple commands didn't seem to work, look at BAUD and CABLE issues. Are you using straight through or crossover? Do you know? Try another.

    Find out if you can make the Extron switch using your cable attached to your PC and sending from hyperterminal or from something better like HEXCOMTOOL. If you can't make it switch from a keyboard, DUET modules can't fix it.
    Since no rx or tx leds flashed on button pushes I would take a step back even further and double check the dev definitions (addressing) and TP port/channel assignments and work forward from there.
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  • ajay thomas
    ajay thomas Junior Member
    Hi,

    i have checked the cable and baudrate,no problem there.I also connected the same cable to the pc to connect to an extron switcher software it works fine.
    When i made my own code .the Rx and Tx LED's used to blink but the switcher does not respond the way i want.

    I have attached the Extron duet code.The only thing i changed in the code was remove the IP device definition and activate the rs232 device 5001:1:0
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