Protected Setup Problem

Ronen · May 2005

Hello all,
I have a problem with an MVP-7500. one of the programmers at my company has changed the protected setup password and he doesn't remember what the new password is... is there a way to reset the password/panel to its default other than removing the main battery and the backup battery?

Thanks

Thomas Hayes · May 2005

Try 1205, it was a master code.

Dries Kaspers · May 2005

Removing the batteries will not work since the password is stored on CF (i think)

Also 1205 won't work either, this was a master code on the G3 panels, not modero panels

I think your best bet would be to reload the firmware?

mediapilotinc · May 2005

Modero panels can contain multiple passwords (1 through 5) as well as a setup password (or is the setup password the same as password #5, if forgot). To get into the protected setup area the default code is 1999, and the 'backdoor' code of 1205 code has worked for me every time. Don't know why it has not worked for Dries.
Once you are in the protected setup area, you should be able to change all the other passwords to ones you can remember.
Agree with Dries that removing the batteries probably won't help you - uploading firmware probably won't help either unless you find a "destructive" version (version that erases the existing panel pages and forces you to re-upload them).

jeffaco · May 2005

If you had made a backup of the firmware image on the CF card (as I documented in another thread), that would definitely bring things back to normal ... (just a thought).

Marc Scheibein · May 2005

It's a while ago that I found an undocumented way to change the Protected-setup password (because I was in the same situation

)....

In the MVP manual there is a command to set the 4 passwords:

"'^PWD-<password level>,<page flip password>'"
Set page flip password. Password level is required and must be 1-4.

So a
SEND_COMMAND MVP,'^PWD-1,1234' <enter>
will set the password 1 to '1234'

This also workes with password 5 - the Protected-setup password...

SEND_COMMAND MVP,'^PWD-5,1988' <enter>

Dries Kaspers · May 2005

This; ofcourse only works when the panel is connected (and to change settings you need to enter..................... protected setup

)

Marc Scheibein · May 2005

Dries Kaspers wrote:

This; ofcourse only works when the panel is connected (and to change settings you need to enter..................... protected setup )

OK, this point goes to you

The last idea I have is also based on a working connection, but it will work on USB, too.

1) create a new file for your MVP
2) open the panel system template
3) copy the __protectedPassword page into your new panelfile
4) download the file

But- well -this again depends on a connect to the panel...

No more ideas but only to change the CF...

Chip Moody · May 2005

Marc Scheibein wrote:

SEND_COMMAND MVP,'^PWD-1,1234' <enter>
will set the password 1 to '1234'

This also workes with password 5 - the Protected-setup password...

Marc, THANK YOU.

I have a client with a (fortunately) working system that someone changed this password on. I was dreading ever needing to go back to change something in the protected setup area, as T.S. told me I'd need to send the whole thing down to TX to fix it.

- Chip

Ronen · May 2005

Mission accomplished...

Marc,
Thank you for the great idea! it worked great!
i just did TELNET to the netlinx master and sent a 'send command' to the 5th password of the mvp and it reset to '1234'.

Thank you all for the help

DHawthorne · May 2005

I was wondering about the ^PWD command. I have a mini-module installed at a client's so he could change his page flip passwords at will (he had a thermostat problem with people monkying with settings and running up his heating bill). I set it up so he could change all his panel passwords at once, and I stuck in a provision to change the master password as well (not really a problem to me, since with this code installed, I was saving the passwords to a persistent variable, and could always look them up or change them back myself in debug). He never used the master password change, and this discussion had me going back and looking at the ^PWD command again. I knew I had set it up so my client could change the master password, but the documentation does say it only worked for 1-4, so I just assumed my module was broken on that basis. Nice to know it's not

.

jbeam · November 2009

Recovering Protected Setup Password

Dries Kaspers wrote: »

This; ofcourse only works when the panel is connected (and to change settings you need to enter..................... protected setup )

Here's what I did to recover the Protected Setup for an MVP-8400 I bought on eBay.

1) Remove Compact Flash card from panel.
2) Connect card to a PC using a CF card reader. (In my case a PCMCIA to CF adapter.)
3) Boot from Knoppix Linux bootable CD (or alternately the DVD or USB drive version)
4) View the largest of the four partitions on the CF with the file explorer. Note: Depending on the Knoppix version your using, you may need to figure out what drive the CF card is and "Mount" it. For me Knoppix mounted it automatically.
5) Open the /Amx folder.
6) Right Click on the file named: Local.xma and choose open in Editor.
7) This file is an Xml file. The panel passwords are at the beginning in plain text. They are numbered 0 thru 4 (I think 4 is the Protected password) this seems to equate to panel passwords 1 thru 5.
8) Copy down the passwords.
9) Re-install Compact Flash card in panel.
10) Enjoy access to your panel's Protected Setup area once again!

I went one step further and changed the Protected password back to "1988" because I think in most instances it's ridicules to use anything else.

Hope this helps someone get out of this predicament in the future.

Jeff Beam

cmason · December 2017

jbeam wrote: »

Recovering Protected Setup Password

Here's what I did to recover the Protected Setup for an MVP-8400 I bought on eBay.

1) Remove Compact Flash card from panel.
2) Connect card to a PC using a CF card reader. (In my case a PCMCIA to CF adapter.)
3) Boot from Knoppix Linux bootable CD (or alternately the DVD or USB drive version)
4) View the largest of the four partitions on the CF with the file explorer. Note: Depending on the Knoppix version your using, you may need to figure out what drive the CF card is and "Mount" it. For me Knoppix mounted it automatically.
5) Open the /Amx folder.
6) Right Click on the file named: Local.xma and choose open in Editor.
7) This file is an Xml file. The panel passwords are at the beginning in plain text. They are numbered 0 thru 4 (I think 4 is the Protected password) this seems to equate to panel passwords 1 thru 5.
8) Copy down the passwords.
9) Re-install Compact Flash card in panel.
10) Enjoy access to your panel's Protected Setup area once again!

I went one step further and changed the Protected password back to "1988" because I think in most instances it's ridicules to use anything else.

Hope this helps someone get out of this predicament in the future.

Jeff Beam

Thank you soooo much for this!

Bruno Arosemena · December 2017

I once opened the "__ProtectedPassword" Popup from diagnostics. and then simply changed the passwords.

John Nagy · December 2017

Bruno Arosemena wrote: »

I once opened the "__ProtectedPassword" Popup from diagnostics. and then simply changed the passwords.

That's good thinking!

Protected Setup Problem

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