NX3200/4200 Network Communication Loss

sonny275 · September 2015

We have installed over 100 systems with NX3200/4200 this year and about 5% of them we're experiencing network communication loss between NX series Master and Touch Panel.
With the NI series, we don't have issue at all.
NX series masters and MXT-1000 touch panels are directly connected via Ethernet Port or ICSLAN Port.
Has anyone else experienced this issue??

sonny275 · September 2015

Additional Info: System works without any issue initially, then after a day or so, system start experiencing network comm failure.

a_riot42 · September 2015

I have done about 2 dozen NX controllers, and haven't seen this.
Paul

sonny275 · September 2015

I expected more people encountering this issue, little surprised it is not.

Raphayo · September 2015

Did you have a lot of stuff in define_program section? NX controllers didn't like it.

sonny275 · September 2015

No, absolutely no programming statements at all under define_program/mainline section.

sonny275 · September 2015

Thanks for the response Raphayo.

NX3200/4200 Network Communication Loss

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